Why Conversational AI?
Imagine you own a small restaurant in CBD and its just you and the chef. You do get several delivery requests daily during luch time and you must do the delivery as well as serve the other clients. Most people call to place their order, others do it on your social pages, others through your website. Its tough managing to juggle between phone, social media, website and SMSs. You need an automated system that can handle this under one platform and also answer customer queries. This can be achieved by deploying AI (NLP) to your existing systems.
MethodologyProgram expectation.
At the end of this course, here are some examples of projects you should be able to do;
1. Online customer support AI
2. Salese enabled AI
3. Bookings eg Appointment bookings
4. In-app AI support
5. IT helpdesk
6. Customer engagement
At least a core i3 computer & a 4GB RAM. Prior programming experience isn't required.
The student to Teacher ratio for online classes is 6:1 and onsite is 12:1
The program costs $50 USD (KES.5,000) and takes 5 days.
Project based Learning delivered through onsite or virtual classes.
Monday - friday 2 hours a day for both onsite and online classes.
This program isn't tailored around building a startup from scratch
Curriculum
2. Setting up your account
3. Build your first chatbot in 15 minutes
4. Small talks
5. Adeep dive into Intents
6. Prebuilt Agents
7. Making your chatbot smarter with knowledge Base
8. Multichannel Integration
9. Entities
10. Advanced Intents
11. Webhooks for DialogFlow Chatbot
2. Intergrate the above AI to a phone number, an SMS number, Telegram, Whatsapp Business, Facebook messenger and Web.
3. Build a meme AI that can tell jokes
4. Build your own personal Assistant that can answer your phone calls when you are busy or away